Nasij
ع

Privacy Policy

1. Introduction

Nasij ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our production management platform.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name and email address
  • Phone number
  • Job title and role within your organization
  • Login credentials

Usage Data

  • Device information (browser type, operating system)
  • IP address and access logs
  • Pages visited and features used within the platform
  • Date and time of access

Production Data

  • Machine and equipment information
  • Production line data and metrics
  • Malfunction reports and maintenance records

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Authenticate users and manage access permissions
  • Monitor and analyze usage patterns for performance optimization
  • Send important notifications about the Service
  • Provide customer support
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your organization: Data is shared within your tenant organization as configured by your administrator
  • Service providers: We may share data with trusted third-party service providers who assist in operating the platform (e.g., hosting, analytics)
  • Legal requirements: When required by law, regulation, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring
  • Secure data backup procedures

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain data as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability

To exercise these rights, please contact your organization's administrator or reach out to us directly.

8. Cookies

We use essential cookies to ensure the proper functioning of the Service, including session management and authentication. We do not use third-party tracking cookies for advertising purposes.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on the platform. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Address: 3 Makram Ebeid St., 6th Floor, Nasr City, Cairo, Egypt

Last updated: February 2026